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07950 762503

You - the engineer, scientist, technical author - have some information that someone else needs
and you must put that information into a form that your reader can understand and can use.
What could be simpler? What could be more difficult?1
1. Reginald Kapp, The Presentation of Technical Information
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Technical Publications

User Guides and Instructions For Use

Service Manuals

Standard Operating Procedures

Illustrations & Graphic Design

Marketing Material

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Information Technology




Technical Publication Services

The ability to present technical information in a way that can be easily understood by a reader is becoming more relevant in the technology driven world that we live in.
iTechnicalAuthor Ltd can provide clear and concise user documentation for a broad range of industries.
Industries can include Automotive, Information Technology, Medical and Aerospace.

By working closely with subject matter experts, iTechnicalAuthor Ltd will present information in a way that can be easily understood by the end user. Depending on the audience, the end product might be for example:

  • User Guide
  • Service Manual
  • Interactive Technical Publication (IETP)
  • Infographic
  • Help embedded within a software application
  • On-line help

Software Driven

  • SGML
  • HTML
  • XML
  • Javascript
  • ASP
  • SQL


  • Def Stan 00-60
  • AECMA 1000D
  • IEC60601-1 3rd Edition
  • IEC60601-1-11


  • Software
  • Engineering
  • Medical
  • Automotive


Established in 2012, iTechicalAuthor Ltd is owned by Technical Author Paul Polwin.
Paul first began a career as a Technical Author in 2001 when he joined Author Services Technical (AST).
At AST Paul worked as a Technical Author for a number of high profile customers including, but not limited to:

  • Raytheon Systems
  • RS Components
  • BAE Systems
  • Thales Underwater Systems
  • Astrium, a subsidiary of EADS
  • Paradigm Secure by Astrium
  • Domino Printing Sciences

In 2008 Paul joined AVEVA Solutions Ltd (a FTSE 250 company) continuing his career as a Technical Author. At AVEVA Paul worked closely with software developers to write technical documentation for their award winning Enterprise Resource Planning (ERP) software.
In 2012 Paul established iTechnicalAuthor Ltd to provide a quality technical writing service on a contract basis.


Experience of leading Technical Writing and Illustration tools including:

  • Microsoft Office scripting through VBA (Visual Basic for Applications)
  • FrameMaker Unstructured/Structured and SGML (Standard Generalized Markup Language)
    Common source and scripting through Elmsoft Framescript.
  • Macromedia Dreamweaver web development
  • Quadralay Webworks for HTML help delivery of Framemaker documentation
  • Microsoft ASP (Active Server Pages) and limited .NET
  • Database development such as Access, SQL, Paradox, Oracle
  • Adobe Photoshop
  • 3D Studio Max
  • Windows Server Active directory, distributed file system, web services
  • Web server administration (IIS, DNS ,FTP,HTTP)
  • Adobe Acrobat Professional
iTechnicalAuthor Ltd Company No: 07959094